Dreams Casino Punta Arenas

11 months ago

After reading some reviews, we feel the need to leave our own. We had wonderful service here and thought the hotel was great for a couple of nights. We somehow messed up our TV and safe, and when we inquired at the front desk someone walked with us to our room and happily fixed both. Beyond that, our vehicle was too tall to fit in the parking garage and we told them we’d just park on the street - but they allowed us to park a sprinter van in the pull through up front for two full days! Great service. The gym, pool, and spa were good - steam, sauna and plunge pools were a nice addition to the dressing rooms. We stayed here with kids because it’s one of only a couple places in town with a pool, and we were not disappointed. Complaints about the temperature aren’t a reflection on the hotel - it’s a national standard. All the pools we have encountered in Chile are this temperature. Room service had ample choices and good prices. The breakfast has decent options - we had no complaints there. The rooms were big and the bathrooms were great with an amazing shower and separate tub. Yes, there was construction on the floor above us - but they didn’t start until 8:30 and it wasn’t awful.

4 months ago

The view over the Magellan Straits from the rooms high up is breathtaking, the hotel very nice and the trip to isla Magdalena to watch the penguins is an experience for a lifetime.

2 weeks ago

Staff were really friendly and helpful. Lovely room but some unusual omissions; no facial tissues, no coffee/tea making. My particular room didn't have the views enjoyed by others.